GENERAL PRODUCT FAQS
At Purearth, we combine ancient wisdom with modern nutrition science. Every formula is powered by fermented or plant-based ingredients clinically shown to support gut health, immunity, energy, and overall wellbeing - all in convenient, travel-friendly formats designed for modern living.
Yes. All Purearth products are 100% vegan, gluten-free, dairy-free, and non-GMO. We never use artificial sweeteners, fillers, or preservatives.
Absolutely. Our products are designed to complement one another. For example, you can enjoy Kombucha for daily gut and immune support and Pure Greens for nutrient balance, energy, and focus.
Yes - All of our ranges are formulated for daily use to support long-term health and wellness. You can even subscribe to ensure you never miss a day!
While all ingredients are natural, we recommend consulting your healthcare provider before use during pregnancy or breastfeeding.
PURE GREENS FAQS
Pure Greens is an advanced daily supergreens blend with 25 vitamins and minerals, adaptogens, live cultures, and plant extracts designed to support gut health, energy, immunity, and mental clarity.
Our formula includes Actazin® green kiwi for digestion, KSM-66® ashwagandha for stress and focus, ActiBio® live cultures for gut balance, and a blend of supergreens like barley grass, spirulina, chlorella, broccoli, and moringa.
- Supports gut health and digestion with natural kiwi fibre and probiotics.
- Boosts energy and focus without caffeine.
- Strengthens immunity with vitamins C, D, and zinc.
- Reduces stress and fatigue with ashwagandha and B vitamins.
- Delivers a complete nutrient boost for daily vitality.
Most people take Pure Greens in the morning to kickstart digestion and energy or mid-afternoon for a caffeine-free lift.
A smooth, natural mango flavour with subtle earthy greens - refreshing and easy to enjoy every day.
Mix 1.5 teaspoons (7.5g) into 300ml of cold water or a smoothie. Stir or shake until fully dissolved.
Yes. It’s lightweight, mess-free, and easy to mix anywhere - no refrigeration required.
PURE HYDRATION FAQS
Pure Hydration is made with CocoMineral®, a natural coconut-water mineral complex that delivers potassium and sodium to support real hydration, without sugar, artificial sweeteners or caffeine. Each blend also includes magnesium and B vitamins to support energy and muscle function, making it a clean, everyday hydration option.
ou can enjoy Pure Hydration any time of day, but it’s especially helpful:
- first thing in the morning,
- before, during or after exercise,
- while travelling, or
- on busy days when you’re feeling low on energy or focus.
It’s designed to fit naturally into your routine whenever your body needs a replenishing boost.
No, Pure Hydration is completely sugar-free and caffeine-free. You’ll feel the lift from natural electrolytes, magnesium and B vitamins, not stimulants. It’s clean, refreshing and suitable for daily use.
Absolutely. Pure Hydration works beautifully alongside Pure Greens and the Kombucha blends. Hydration supports energy, focus and nutrient absorption, while Greens and Kombucha support digestion, immunity and overall vitality. Many customers enjoy Pure Hydration in the morning or around movement, and the others later in the day.
POWDERED KOMBUCHA FAQS
Our powdered Kombucha delivers the same benefits as traditional Kombucha - probiotics, antioxidants, and organic acids - but in a shelf-stable, travel-friendly sachet.
We start with authentic fermentation from the Scoby using hand-picked high mountain tea, then use cutting-edge drying technology to retain flavour, live cultures, and nutrients.
- Supports gut health and microbiome balance with live cultures.
- Contributes to energy and immunity through added vitamins.
- Helps reduce bloating and supports regular digestion.
- Provides antioxidants to help protect cells from oxidative stress.
Tear, pour, and stir. Empty one sachet into cold water, stir well, and enjoy. You can also mix it with sparkling water or pour over ice for a refreshing spritz.
Yes - our Kombucha is designed to be part of your daily gut health ritual.
We offer three functional blends:
- Raspberry Glow – For skin, hair, and collagen support.
- Lemon Defence – For immune strength and vitality.
- Grapefruit Gut – For digestion and balance.
Definitely. Mix it with sparkling water, herbs, and fruit for a natural, gut-loving mocktail. Explore our recipes for inspiration.
Delivery Info
Your order will be delivered by our fulfilment partners, We Are Fulfilment and Amazon Shipping. Once your order has left our warehouse, you will receive an email dispatch note, followed by email communications detailing your tracking number. Your order should be delivered to your door within 48 hours of our dispatch notification.
Amazon Shipping will make three delivery attempts before returning your order to the local depot. On the rare occasion this should happen, you can contact Amazon Shipping direct and collect from their local depot.
You will be able to track your parcel every step of the way with a tracking number provided by email. You will also be able to manage delivery preferences once you’ve received the tracking. For reference, your parcel will not fit through your letter box.
Should you need any assistance, please do get in contact at hello@purearth.co.uk.
Upon receipt of your delivery, please check over the goods thoroughly. If you believe your delivery is damaged, been tampered with, defective of quality or not the correct item, we will happily offer an exchange or refund. Please do contact us within 24 hours of receipt at hello@purearth.co.uk.
If your delivery hasn’t arrived and you have checked the corresponding tracking details (which we sent via email), please do get in touch at hello@purearth.co.uk. Don’t worry, we will happily assist.
If you order our products by mistake, change your mind, or no longer want them, returns and refunds are accepted at our discretion. There will however be a charge of £3.49 deducted from any subsequent refund amounts.
Due to the nature of the products we sell, we do not accept returns of items that have been opened.
For anything else, please contact us at hello@purearth.co.uk and we will happily assist with your return enquiry.
Most of it yes! We strive to use eco-friendly packaging materials where we can, and make conscientious choices that benefit our planet. The outer White box is 100% recyclable, the outer box that houses our sachets is also 100% recyclable and we are working towards a solution for our sachets, which are not currently recyclable.
Unfortunately not at the moment, but we are working towards scaling to new markets as we speak, and will therefore communicate which territories we can deliver to in due course.
Other Questions
Please send an email to hello@purearth.co.uk and we would be delighted to discuss opportunities with you.
Yes! Please send an email with your portfolio and ideas to hello@purearth.co.uk w
We would be delighted to discuss collaborating with you.
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If you can’t find the answer to your question, please get in touch with our friendly team.